Problems logging in

If you have trouble logging in or creating an account on The3dStudio.com, it’s likely one of the items below will fix the problem. Please try them all--we have never had a case where one of these hasn't solved problems registering or logging in.

1. Make sure you are logging in with your email address and password, and not your member name.
2. Make sure you have cookies enabled--The3dStudio.com requires cookies.
3. Are you stuck in a frame? If you found The3dStudio.com from another web site you might be stuck in a frame from that web site. If this is the case click here to open the login page in a new window, then try logging in.
4. Do not use any download managers while on The3dStudio.com.
5. Instead of hitting enter to login, try clicking on the "login" button.
6. We suggest using Internet Explorer, FireFox, Opera, or Safari web browsers.
7. Check any firewall settings that may be blocking our site.
8. Try clearing your browser cache.
9. Reboot your PC and try again.